Privacy Policy

Last Updated: November 27, 2023

This privacy policy outlines the data and information we may collect from you when using our website or services, as well as details on how we collect this information and what the information is used for.

Every website collects information from its users to enable certain features such as an email address to create an account. It’s our legal obligation to make it clear what information we collect from users and how that information is used. When using SourceLow, you agree to the terms in this policy.

Information we collect

  • Name and email address when submitting an enquiry using the contact form or emailing us directly
  • Name and email address when submitting user-generated content (e.g. comments or reviews)
  • Name and email address when subscribing to our mailing list using the subscription form. You can unsubscribe anytime by contacting us or clicking the unsubscribe link in our emails.
  • IP address when using our website for the purposes of tracking performance and enhancing security

How we collect information

We collect information directly from you, primarily when you subscribe to our mailing list, send an enquiry through the contact form, or leave a comment or review. We track visitors (traffic) to our website including IP addresses for security and performance purposes, primarily through the use of Google Analytics.

How we use information

We understand the importance of keeping your information safe, and we fully understand our obligation to do so.

We, therefore, only collect information from our users when necessary. We also invest a lot in website security and data protection. We also guarantee to never share, lease, or sell your data or information to any 3rd party.

We typically use your information for the following purposes:

  • Inform you of important updates, or website changes
  • Respond to your requests and or questions
  • Allow for the creation of user-generated content e.g. comments and reviews
  • Notify you of changes to our terms and conditions, privacy policy, or any other relevant policies
  • Enhance website security and track website traffic for marketing and performance purposes
  • Provide you with information about new products or services, as well as recommend third-party products or services

Communication policy

When you contact us using the contact form, we will use your personal information (name and email address) to respond, usually directly through email. Beyond our initial response to your enquiry, we will never use your information to send unsolicited offers or marketing materials.

When you subscribe to our mailing list on SourceLow, we will use the information you provided (e.g. name and email) to send service updates or notifications of new products and or services. We will never share, sell, rent, or lease your information to any third party.

Cookies and similar technologies

We use cookies and similar technologies to improve user experience, enhance security, serve relevant content or ads, and track website performance. Please read our Cookies Policy to learn more.

Changes to our privacy policy

From time to time, this privacy policy may be updated. When changes are made, the ‘Last Updated’ date will reflect the date the changes were made and the new policy will be live and accessible to read on this page.

Questions about this policy

If you have any questions or concerns about our Privacy Policy, please contact us directly. Alternatively, you can refer to the following pages to learn more about our company and policies: