Privacy Policy

The following privacy policy outlines the data and information we may collect from you when using our website or services, as well as details on how we collect this information and what the information is used for.

Every website collects information from its users to enable certain features such as an email address to create an account. It’s our legal obligation to make it clear what information we collect from our users and how that information is used. When using SourceLow, you agree to the terms set out in this privacy policy.

1. Information we collect

  • Name and email address when submitting an enquiry using the contact form or emailing us directly
  • Name and email address when submitting user-generated content (e.g. comments or reviews)
  • Name and email address when subscribing to our mailing list using the subscription form
  • IP address when using our website for the purposes of tracking performance and enhancing security

2. How we collect information

We collect information directly from you, primarily when you subscribe to our mailing list, send an enquiry through the contact form or leave a comment or review. We track visitors (traffic) to our website including IP addresses for security and performance purposes, primarily through the use of Google Analytics.

3. How we use information

We understand the importance of keeping our user’s information safe, and we fully understand our obligation to do so. We, therefore, try to collect minimal information from our users and invest heavily in website security. We also guarantee to never share, lease or sell your data or information to any 3rd party. We typically use your information for the following:

  • Inform you of new services, updates or website changes
  • Respond to your requests, enquiries and or questions
  • Allow for the creation of user-generated content e.g. comments and reviews
  • Notify you of changes to our terms and conditions, privacy policy or any other relevant policies
  • Provide you with information about new products or services, as well as recommend 3rd party products or services
  • Enhance website security and track website hits (traffic) for marketing purposes and performance insights

4. Communication policy

When you contact us with an enquiry or question using the contact form, we will use your personal information (name and email address) to respond, usually directly through email. Beyond our initial response to your enquiry, we will never use your information to send unsolicited offers or marketing materials.

When you subscribe to our mailing list on SourceLow, we will use the information you provided (e.g. name and email) to send service updates or notifications of new products and or services. We will never share, sell, rent or lease your information to any 3rd party.

5. Changes to our privacy policy

From time to time, this privacy policy may be changed. When changes are made, the ‘last updated’ date will reflect the date the changes were made and the new policy will be live and accessible to read on this page. The last updated date is – 14th May 2023

6. Questions about our privacy policy

If you have any questions or concerns about our privacy policy, please contact us directly.